Delivery costs of Thüros GmbH

Dear customer,
in the following please find all information regarding the delivery service of Thüros GmbH.

Standard delivery/ international delivery
Please find all delivery prices in the following chart

Country Shipment Pallet shipment
European Union 15€ per order
Free shipping for order more than 250€
Free Shipping
World 100€ per order
Free shipping for order more than 500€
On request

Packing stations
A notification to DHL packing stations is not possible.

Cash-on-delivery parcels
A delivery with cash on delivery is not possible.

Service for Standard delivery with DPD Parcel service
  • Tracking of delivery 
  • Insured shipping 
  • Different delivery address as an option during checkout process 
As a registered customer you can check the current status of your order anytime in your “Customer Section“.

The delivery time depends on 2 aspects (3 for world-wide delivery):

1. Availability
The availability is displayed on each product site. When the products are marked as "immediately available" or "in stock", your order will be hand over to DPD on the same day from Monday to Friday. Depending on the time of the day or the handling time of your order, the parcel will be hand over the next day the latest. 
The precondition for the fast oder processing is payment via credit card, Sofortü or PayPal. If you choose “Payment in advance“ via bank transfer, your order will be handed over to DPD as soon as we received the payment.

2. Delivery time DPD Parcel service
The parcel delivery is supplied by DPD. The delivery time depends on the distance to the country that the parcel will be shipped to, It can take up to 6 working days within the European Union and up to 9 working days to the rest of the world for DPD to ship your parcel after receiving it from us. After handing over your parcel to DPD you will receive an email with the tracking number as well as a link to the tracking service of DPD.

3. Customs
The goods will be shipped from our warehouse at our HQ in Georgenthal, Germany. Every world-wide delivery has to be declared at customs. The customs office remains the right to control deliveries. In case of a thouroughly control of a shipment, the delivery time can be delayed.

Delivery by forwarding agent
Bulky items which have a total weight of more than 31.5 kg or are packed in a parcel with a girth more than 300 cm will be sipped by a forwarding agent. The delivery costs for such a pallet shipment is stated above (Standard delivery/ international delivery). Pallet shipments cannot be tracked by customers. If you would like to have more information regarding the status of your delivery, please contact us with your file no. at hand. The delivery time for pallets depends on the distance to the country that the pallet will be shipped to. Within the EU it usually takes up to 9 working days. To the rest of the world the pallets will be shipped by seafreight. Depending on how far the ship has to go, the delivery time can differ in weeks.