THÜROS Cancellation policy
Withdrawal instruction of Thüros GmbH
Right of revocation
You shall have the right to revoke the sale contract without giving reasons within the period of one month in written form (e.g. letter, fax message, e-mail or if the thing is handed over prior to the expiry of the delivery period, by returning the thing. The withdrawal period starts when this information is received in writing, but not however, prior to the receipt of the goods by the consignee. (in case of recurring deliveries of similar goods not before receipt of the first installment) and also not prior fulfilment of our information duties according to article 246 § 2 in connection with § 1 section 1 and 2 EGBGB as well as our duties according to § 312e section 1 sentence 1 BGB in conjunction with article 246 § 3 EGBGB. For the protection of the withdrawal the timely sending of the revoke or the thing is enough.
The withdrawal shall be addressed to:
Mrs. Jacqueline Schneider
Fax: +49 (0) 3 62 53 - 3 66 19
In the event of an effective revocation already received services on either part shall be returned; any benefits already realised (e.g. interest) shall be returned as well. If you are unable to return the received service neither in full nor partly or only in a deteriorated condition, you have to render, if applicable, compensation for the value.
In case of returning the goods this is not applicable when the deterioration of the goods is due to exclusively to its examination – in a way which would have been possible for the consumer in a shop. Incidentally, you can avoid the obligation to pay compensation for a deterioration of matter, as a consequence of the intended use by not treating the subject matter as if it were your own property and by ommiting anything detrimental to the value. Goods consignable by parcel shipment may be returned at our risk. The person who ordered the goods is responsible for meeting the costs of the return shipment where the goods delivered are the same as those ordered and the price of the article to be returned does not exceed 40 euros, or when in the case of a higher price you have not yet, at the time of the withdrawal, provided the compensation or have not paid a contractual partial payment. Otherwise, the return of the goods is free for you. Goods non-consignable by parcel shipment may be picked up at the customer. The customer must perform obligations with regard to the reimbursement of payments within 30 days of sending the revocation. For you, the period begins on submission of the declaration of withdrawal or return of the goods and for us upon receipt of the same.
End of the information about rights of revocation